A1 Digital documentation
Everything you need to know about how we handle your online presence. Plain English, no jargon.
Getting started
Welcome to A1 Digital
What A1 Digital does, who it's for, how the plans work, and how to get the most from your subscription.
How it works
The simple 3-step process from sign-up to a live presence, and exactly what happens each month after.
What we need from you
The short checklist A1 Digital asks for at the start, so we can build and launch your presence quickly.
Who it's for
The kinds of businesses A1 Digital is built for, the situations it fits best, and where it isn't the right tool.
Why not just DIY?
An honest comparison of A1 Digital vs building it yourself on Wix, hiring freelancers, or hiring in-house.
Billing & plans
Plans & billing
How A1 Digital's pricing works, what each plan includes, upgrades, add-ons, and the 30-day money-back guarantee.
Essentials plan
What the A1 Digital Essentials plan includes. A professional website and branded email, hosted, secured and kept running for you, from $49/month.
Complete plan
What the A1 Digital Complete plan includes. Everything in Essentials plus Google, Maps, AI search, content and reviews, from $99/month.
Premier plan
What the A1 Digital Premier plan includes. Everything in Complete plus managed email campaigns, Google & Meta ads, advanced AI search and a monthly strategy call, from $199/month.
Trust & policies
Security, backups & ownership
How A1 Digital keeps your site safe and online with SSL, backups and monitoring, and why your data is always yours.
Results & what to expect
An honest, no-hype explanation of what A1 Digital promises, what we never promise, and how results compound over time.
Support & response times
How to reach A1 Digital, what support covers, and the guaranteed response times for each plan.
Cancelling & your data
How cancelling works at A1 Digital, what you keep, and why your domain, content and accounts are always yours.
Services
Google & local SEO
How A1 Digital gets your business found on Google Search and Google Maps, the setup, the ongoing work, and what to expect.
Your website
How your site is built, hosted, kept fast and secure, updated, and how to request changes, plus what you own.
Branded email
Professional email at your own domain, how A1 Digital sets it up, how you use it, and why it builds trust.
AI search (GEO)
How A1 Digital gets your business recommended by ChatGPT, Perplexity, Gemini and Google's AI Overviews.
Getting found, SEO & GEO
An overview of how A1 Digital gets your business found, on Google, on Maps, and inside AI assistants.
Content & reviews
How A1 Digital's monthly articles and reviews system build your search visibility, AI citations and reputation.
Online booking
A branded booking page that lets customers pick a time, syncs to your calendar, and sends automatic reminders.
Live chat & inbox
A live chat widget on your site feeding one shared inbox, so every enquiry is captured and answered fast.
Social media
Regular on-brand posts planned, written, scheduled and published for you, so your profiles stay active.
Payments
Secure online payments and deposits on your site, set up by A1 Digital, with money paid straight to your bank.
Lead capture & contact
Contact forms, instant lead alerts, and a one-tap WhatsApp / call / SMS button, so no enquiry is ever missed.
Analytics & reports
A plain-English monthly report on your visitors, where they come from (including AI assistants), and what they do.
Site speed & performance
Why a fast website wins customers and rankings, how A1 Digital builds yours fast, and how we keep it that way.
Integrations & tools
The tools your site connects to, calendars, payments, email, chat, Google and more, all set up and managed for you.