Lead capture & contact
Lead capture is everything that turns a website visitor into a contact you can follow up: the contact form, the instant alert when someone enquires, and the one-tap call/WhatsApp/SMS button. The whole point of your site is enquiries, so A1 Digital makes reaching you effortless for customers and impossible to miss for you.
Why it matters
- Most visitors won’t phone, but they will tap a button or fill a short form.
- A fast reply wins jobs. Instant alerts let you respond while interest is hot.
- Captured contacts become an asset, a list you can market to later (see content & email).
What’s included
- A contact form on your site, spam-protected
- Instant lead alerts by email the moment someone enquires
- A one-tap contact button, WhatsApp, call or SMS, on every page
- Newsletter signup so visitors who aren’t ready yet stay in touch (Complete & Premier)
- Lead details saved, name and contact kept with every enquiry
- Connected to your live chat & shared inbox so every enquiry is in one place
How it works
- We add the form, alerts and contact buttons during build.
- Every enquiry emails you straight away, and is saved.
- You reply; the customer never has to chase you.
The channels we set up
| Channel | What it’s for |
|---|---|
| Contact form | Detailed enquiries, works day or night |
| Instant email alert | You hear about every enquiry immediately |
| Call button | One tap to phone you from a mobile |
| WhatsApp / SMS button | Quick, informal questions |
| Newsletter signup | Stay in touch with not-yet-ready visitors |
FAQ
Where do enquiries go? Straight to your email as an instant alert, and into your shared inbox so nothing is lost.
How do you stop spam? The forms include spam protection so you get real enquiries, not bot noise.
Can I capture leads for a newsletter? Yes, newsletter signup is included on Complete and Premier, building a list you own.
Do leads belong to me? Always. Your contacts and list are yours and you keep them if you ever leave, see Cancelling & your data.
See where your leads come from in Analytics & reports.
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