Security, backups & ownership

Keeping your site safe, backed up and online is our job, not yours, and everything we build for you, you own. This page covers how we protect your presence and why you’re never locked in.

Security

• SSL / HTTPS on every site, so visitor data is encrypted and the browser shows the padlock
• Security monitoring to catch issues early
• Regular updates so nothing falls out of date or becomes vulnerable
• Spam protection on your contact forms
• Email authentication (SPF, DKIM, DMARC) so your branded email isn’t spoofed, see Branded email

Backups & uptime

• Daily backups, we can restore a previous version of your site quickly
• Uptime monitoring around the clock; if your site has trouble, we’re on it
• Fast, reliable managed hosting built to stay online
• Speed kept healthy as part of the same managed care, see Site speed & performance

You always own everything

This matters, so we’ll be direct:

• Your domain is registered to you (or transferred to you).
• Your website content and images are yours.
• Your email account and its contents are yours.
• Your Google Business Profile is owned by you.
• Your leads, contacts and newsletter list are yours.

If you ever decide to leave, you keep all of it. No hostage situations, no holding your site to ransom. We earn your business every month; we don’t trap it. The full leaving process is in Cancelling & your data.

Privacy

We only collect what’s needed to run your services and never sell your data. See our Privacy Policy for details.

FAQ

What happens if my site gets hacked? Our monitoring and daily backups mean we can detect issues and restore quickly. Keeping you secure and online is part of the managed service, at no extra cost.

How often are backups taken? Daily, so we can roll back to a recent clean version if anything ever goes wrong.

Do you sell or share my data? Never. We only use your data to run your services, see our Privacy Policy.

If I leave, do I lose my backups or content? No, your content and accounts are yours to take. The managed hosting and backup service is what winds down, see Cancelling & your data.

Peace of mind is part of the plan: your site stays safe and online, and everything stays yours.